Get help
Email support@eutopixlabs.io with the app version, iOS version, selected region and the legal-description format involved. Do not include gate codes, private job notes or precise locations unless necessary.
Before contacting support
- Confirm the state or province and principal meridian.
- Check the canonical description shown before navigation.
- Remember that grid conversion works offline while fresh map tiles may not.
- Use Restore Purchase if Lifetime was already purchased on the Apple Account.
Coverage requests
Texas needs a separate Abstract / Block / Survey engine. Saskatchewan requires commercial data rights. Requests are welcome, but neither is represented as available today.